Meu Bubs Customer Care

(Stocklist inquiries: please email info@meububs.com.au)
Free Shipping on orders over $99 (International $149)

At Meu Bubs we want you to love your items as much as we do. If for any reason you are unhappy with them you can simply send them back for a store credit.

All items can be returned within 14 days from the time of purchase in original condition.

The customer covers the cost of returning items to Meu Bubs.

Items must be unworn, unwashed and with no makeup, no deodorant marks, or animal hair (please take care when trying your item on).

Original tags must still be attached.

No return or exchange on sale items.

The completed return form must be attached when sending it back.

Any items received by Meu Bubs that are not within the above guidelines will be returned with a $10 fee.

No refund, exchange, or change of mind on accessories.

If you have received an incorrect or faulty item please email info@meububs.com.au with your full name, order number, and a photo of fault/photo of the tag of the incorrect item and we will get in contact with you.

We reserve the right to refuse returned items if the items do not comply with our returns policy. Any items we have refused will be posted back to you and additional postage will be charged to you.

We accept no responsibility for returns that are sent by non-traceable postage methods or are not received by us. If we do not receive the returned items, we cannot exchange or grant a store credit. We strongly suggest you send your returned items using a traceable postage method.

Australia (via Sendle or Australia Post )
FREE Standard Shipping for orders over AUD $99

$5.99 Standard Shipping (Tracking Parcel)

$9.99 Express Shipping (Tracking Parcel)

(All orders will be sent with tracking however the parcel will be left if no one is home. You can leave a note at checkout the suitable area you want to leave the parcel)

INTERNATIONAL ORDERS (VIA SENDLE OR AUS POST)

$20 Flat Rate New Zealand

Please Note: Once your order has been despatched. Australia Post or Sendle is responsible to ensure that your package arrives at your door. We do not accept responsibility for the loss or damage of your goods in transit by Australia Post OR Sendle.

The maximum limit is 14 days for items that will be delivered from the time of purchase.

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